Welcome to linenmesa.shop. Thank you for choosing our tablecloths and home decor products.

Due to factors such as changing market conditions, continuously rising operating costs, and sustained operating losses, we are currently conducting a clearance sale to liquidate our inventory at a loss. To reduce excess stock, we are offering our existing merchandise at discounted prices. Although our store is currently in a liquidation phase, we remain committed to strictly fulfilling our after-sales service obligations and, in accordance with this Refund Policy, providing return and refund services to eligible customers.

Order Processing and Delivery Times
To help our customers understand the order fulfillment process, the relevant timeframes are outlined below:
Order Processing Time: Processed on the same day.
Shipping Time: Approximately 2 business days.
Return Request Period: Within 30 days of receiving the item(s).
Refund Processing Time: Within 3 business days after the refund request has been approved.
Actual times may vary slightly depending on holidays, logistics carriers, or payment processing institutions.

Return Eligibility
If you are not satisfied with the item(s) you received, you may request a return within 30 days of receipt.
Returned items must meet the following conditions:
The item must be unused and undamaged;
It must remain in its original condition;
It must include the original packaging and relevant accessories (if applicable);
It must be in a condition suitable for resale;
You must provide a valid order number or proof of purchase.

Returns may not be accepted under the following circumstances:
The return request is submitted after the 30-day return period has expired;
The item has been damaged due to human error or misuse;
The item shows signs of significant use;
The item is missing essential accessories or original packaging;
The item was not purchased directly from this website.

Receiving Incorrect or Damaged Items
If you receive:
An incorrect item (mis-shipped);
An item damaged during transit;
An item with obvious quality defects;
Please contact us as soon as possible after receiving the item and provide the following information:
Your order number;
Photographs of the item;
A description of the issue.
Once verified, we will arrange for a return, exchange, or refund for you.

Return Process
Contact our Customer Service Team to submit a return request;
Provide your order details and the reason for the return;
Wait for the return request to be reviewed and approved;
Ship the item back to us in accordance with the provided return instructions;
We will inspect the returned item upon receipt;
Once the inspection is approved, we will process your refund.
Items returned directly without prior authorization may result in delays in processing your refund.

Return Address
Please do not return any items directly without prior confirmation. Once your request has been reviewed and approved by our Customer Service team, please ship the item(s) to the following return address: 2090 Wagon Ln NE, Hickory, NC 28601.

Refund Processing
Upon receiving and inspecting the returned item(s), we will notify you of the outcome of our refund review.
If your refund request is approved:
The refund will be initiated within 3 business days;
The refund will be credited back to your original payment account;
Your bank or payment institution may require additional time to complete the transaction and post the funds to your account.
The actual time it takes for the funds to arrive depends on the processing speed of your specific payment institution.

Note on Clearance Items
As we are currently conducting an inventory clearance sale, quantities for certain items are limited. We will process eligible refund requests in accordance with the refund policy published on our website; the clearance status of an item will not be used as grounds to deny customers the after-sales rights and protections to which they are legally entitled.

Thank you for your continued support and trust in linenmesa.shop. We remain committed to providing our customers with a transparent, fair, and efficient after-sales service experience.